Terms of Service

Last updated: October 18, 2026

1. Agreement

These Terms of Service (“Terms”) govern your use of the website nomiradigital.com, our free tools, the Nomira Transcribe service at nomiradigital.com/transcribe (“Transcribe”), and the web design, development and SEO services provided by Nomira Digital (“we”, “our”, “us”), based in Siraha, Nepal. By using any of them, or by creating an account or paying for a plan, you agree to these Terms. If you do not agree, please do not use the services.

2. What we offer

• Website and agency services: web design and development, e-commerce, booking websites, business websites, custom web solutions and SEO, with scope agreed in writing for each project.
• Free tools: PDF, QR code, invoice and AI tools that run in your browser or on our servers, free to use.
• Nomira Transcribe: an online service that converts audio, video and public links to text. It has a Free plan and a paid Unlimited plan.

3. Accounts

Free transcription does not need an account. An account is needed for the Unlimited plan and to keep your history across devices. You can log in with Google or with a 6-digit code sent to your email; there is no password.

• You must be at least 18 years old, or the age of legal capacity in your country, to buy a plan.
• You are responsible for your email account, your devices and everything done through your account. Do not share your account or code with anyone.
• One person may use one account. An Unlimited plan is for the person who bought it, not for resale or for sharing with a team.
• Give us accurate information. We may suspend an account that uses a fake or someone else’s email.

4. Free plan and fair use

The Free plan allows 3 transcriptions in any rolling 24-hour period, with files up to 30 minutes each, and all three modes. The limit applies to the person and the device, not to the number of accounts. Creating several accounts, using several devices or networks, clearing cookies or using automated tools to get more free transcriptions than the plan allows is not permitted, and we may block access when we detect it. We may change free limits at any time to keep the service available for everyone.

5. Unlimited plan, billing and renewal

• Unlimited gives unlimited transcriptions, files up to 10 hours, all modes and priority processing, for as long as your plan is active. “Unlimited” is subject to fair use (section 8): we may limit usage that is automated, abusive or that puts the service at risk for others.
• Prices are shown in US dollars: US$19 per month, or US$114 per year. Your bank or card issuer may convert the amount to your local currency and may charge its own fees. Taxes, where required by law, are shown at payment.
• Payments are processed by a secure third-party payment provider. We never see or store your full card number.
• Your plan renews automatically at the end of each period (monthly or yearly) at the then-current price until you cancel. We will tell you at least 30 days before any price increase takes effect for your plan.
• If a payment fails, we may retry it and, if it still fails, move your account to the Free plan.
• Choosing a different billing period takes effect from your next renewal. We do not prorate.

6. Cancellation

You can cancel at any time in Transcribe → your avatar menu → Account settings → Cancel plan. When you cancel, your plan will not renew, you will not be charged again, and you keep Unlimited until the end of the period you already paid for. After that your account returns to the Free plan. You can also ask us to cancel by email. See the Refund and Cancellation Policy for details.

7. No refunds

Unlimited is a digital service that is available as soon as you subscribe. Because of this, all purchases are final and non-refundable, including partial periods, unused time, and cancellation after payment. The only exceptions are: a duplicate or mistaken charge, a payment taken but the plan not activated and we cannot fix it, and cases where the law requires a refund. Read the Refund and Cancellation Policy.

8. Acceptable use

You agree not to:

• upload or link content that is illegal, or that you do not have the right and, where required, the consent of the people recorded to process;
• use Transcribe to harass, defraud, impersonate or harm anyone, or to produce unlawful surveillance;
• copy, resell, sublicense or provide Transcribe as your own service, or share your account;
• use bots, scripts or scrapers on our tools, bypass limits, or overload our systems;
• probe, attack or try to break the security of the website or service;
• upload malware or files designed to disrupt the service.

9. Your content

You keep all rights to the audio, video, links and text you provide and to the transcripts created from them. You give us permission to process them only to provide the service to you, including sending audio to our speech-recognition providers. We do not sell your content and do not use it to train AI models ourselves. Audio files are deleted automatically within 72 hours. Transcripts stay in your history for up to 90 days unless you delete them sooner, or until you delete your account. You are responsible for having the right to transcribe what you submit.

10. Accuracy of transcripts

Transcripts are produced by AI and may contain mistakes, especially with background noise, accents, several speakers or technical terms. Always review a transcript before relying on it. Do not use it as the only basis for legal, medical, financial or safety decisions.

11. Third-party services

We use trusted third parties to run the service, including hosting, AI speech-recognition providers, Google (for optional sign-in) and a payment provider (for payments). Their terms and privacy policies apply to their part of the service. See our Privacy Policy.

12. Availability and changes

We aim to keep the service running but do not promise it will be uninterrupted or error-free. We may change, add or remove features, models or limits. If we remove a paid feature in a way that makes your plan substantially less useful, contact us and we will make it right.

13. Suspension and termination

We may suspend or close accounts that break these Terms, abuse the free plan, put others at risk, or that we are required to close by law. You may stop using the service and delete your account at any time in Account settings. If we close a paid account because you broke these Terms, no refund is due.

14. Intellectual property

The website, its design, logos, text and software belong to Nomira Digital. You may not copy them without written permission. For agency projects, ownership of delivered work passes to the client on full payment as set out in the project agreement; we may show completed work in our portfolio unless agreed otherwise in writing.

15. Agency services: payments and client responsibilities

For website and SEO projects, fees and scope are quoted and confirmed in writing before work begins. Unless agreed otherwise, a deposit is due before work starts and the balance on completion or at agreed milestones. Clients agree to provide accurate content and materials on time, to have the rights to what they supply, to review deliverables promptly, and to keep shared credentials confidential. Both sides keep confidential information private.

16. Disclaimer

To the fullest extent allowed by law, the services are provided “as is” and “as available”, without warranties of any kind, including fitness for a particular purpose and accuracy of results.

17. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for loss of profits, data or business. Our total liability for any claim relating to Transcribe is limited to the amount you paid us for it in the 12 months before the claim. Our total liability for an agency project is limited to the fees paid for that project.

18. Governing law and disputes

These Terms are governed by the laws of Nepal. Before starting any formal dispute, please contact us so we can try to resolve it directly; most issues are solved within a few days.

19. Changes to these Terms

We may update these Terms. The latest version is always on this page with its date. If a change is significant we will notify account holders by email or on the website. Continuing to use the services after a change means you accept it.

20. Contact

Nomira Digital
Siraha, Madhesh Province, Nepal
Email: hello@nomiradigital.com
WhatsApp: +977 9762857644
Contact page: nomiradigital.com/contact