Refund and Cancellation Policy
Last updated: October 18, 2026
1. Summary
- Nomira Transcribe Unlimited is a digital subscription. You get access immediately after payment, so all purchases are final and non-refundable.
- You can cancel at any time. After you cancel you are not charged again and you keep Unlimited until the end of the period you paid for.
- The Free plan costs nothing, so there is nothing to refund.
2. How to cancel
Log in at nomiradigital.com/transcribe, open your avatar menu, choose Account settings, then Cancel plan. Cancellation takes effect at the end of your current monthly or yearly period. You can also email hello@nomiradigital.com from your account email and we will cancel it for you. To avoid being charged for the next period, cancel before the renewal date shown in Plan & usage.
3. What happens after you cancel
- Your plan will not renew and no further payments are taken.
- You keep Unlimited until the end of the paid period.
- Then your account returns to the Free plan (3 transcriptions every 24 hours). Your saved transcripts stay available until their normal retention date.
4. Refund policy
We do not give refunds for subscription payments, for unused time, for partial periods, for forgetting to cancel before renewal, or for a change of mind. This applies to both monthly (US$19) and yearly (US$114) plans.
5. Cases where we do put things right
We will refund or correct the following when you contact us within 7 days of the charge:
- Duplicate or mistaken charge: you were charged twice, or charged an amount different from the price shown at checkout. We refund the extra amount.
- Paid but not activated: your payment went through but Unlimited was not activated and we cannot activate it. We activate it, or refund you if we cannot.
- Legal requirement: where the law of your country gives you a right to a refund.
6. How to request help
Email hello@nomiradigital.com with your account email, the date and amount charged, and the payment ID from your receipt. We reply within 2 business days.
7. Refund timing
Approved refunds are returned to the original payment method. Banks usually take 5 to 10 business days to show the credit.
8. Failed payments and chargebacks
If a renewal payment fails, your plan may move to Free until payment succeeds. If you see a charge you do not recognise, please contact us first so we can fix it quickly. Opening a chargeback for a valid purchase may lead us to suspend the account.
9. Service delivery
Nomira Transcribe is delivered online. There is nothing to ship. Unlimited is activated on your account within minutes of a successful payment, and you will see it in the header and in Plan & usage. If it is not active after 30 minutes, contact us.
10. Website and SEO projects
Refunds and cancellations for web design, development and SEO projects follow the written agreement for each project. Deposits cover work already reserved and started and are non-refundable unless the agreement says otherwise.
11. Contact
Nomira Digital
Siraha, Madhesh Province, Nepal
Email: hello@nomiradigital.com
WhatsApp: +977 9762857644
Contact page: nomiradigital.com/contact